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Questions about your account, the platform or our plans — we respond to every message within 24 hours on business days.

Send Us a Message

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📧
General Support
For account, billing and technical questions.
support@medaprovo.com
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Privacy & Data
GDPR requests, data deletion, privacy concerns.
privacy@medaprovo.com
🏛️
University Partnerships
Institutional access, bulk licensing, faculty programmes.
partnerships@medaprovo.com

Quick Answers

How quickly do you respond?
Within 24 hours on business days. Usually faster.
I forgot my password
Use the Forgot Password link on the login page — it takes 30 seconds.
Can I get a refund?
Yes — 7-day no-questions refund guarantee on all paid plans. Email us with your order details.
Founders Lifetime — still available?
Limited to 100 students. Check the pricing page for current availability.